Do you feel that due to your roaring practice you are unable to give personal attention during individual phone calls?
Are your patients feeling put off by voicemail recordings?
It is time to improve your communication system to rope in more clients and ensure satisfaction from the word go! No, this is not a suggestion for installation of some highly expensive technology, which may not even prove to be as fruitful as desired! The solution to traffic jams on telephone lines is quite simple indeed. So what is this simple yet effective way to give personal attention to patients and offer them the information they seek?
TRY SMS REMINDER! Yes, this can be the single solution for communication issues related to your practice. So, how does this work? Most practitioners tend to use voice mail recordings and patience to wait for their call to go through. For patients this is quite frustrating! Firstly, these messages are too long to follow. One tends to lose patience. Secondly, for jotting down the details being given you require a pen and paper handy. This does not happen in the real world! No wonder, the experience leaves callers disappointed. It may even deter them from ever calling again! You surely do not want this to happen to you in your practice.
By opting for text messages, you can resolve the situation easily. Instead of elaborate voicemail, try to record something like, “Hi, sorry I am not available now. Kindly, SMS your queries and personal details to this number, I will get back to you SOON!” Now, all your patients have to do is send your text messages. You can read them at your leisure and contact them for follow-ups or suggestions as required.
A, word of caution though! Using SMS for first patient contact is not ideal, talk on the phone instead!
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Are your patients feeling put off by voicemail recordings?
It is time to improve your communication system to rope in more clients and ensure satisfaction from the word go! No, this is not a suggestion for installation of some highly expensive technology, which may not even prove to be as fruitful as desired! The solution to traffic jams on telephone lines is quite simple indeed. So what is this simple yet effective way to give personal attention to patients and offer them the information they seek?
TRY SMS REMINDER! Yes, this can be the single solution for communication issues related to your practice. So, how does this work? Most practitioners tend to use voice mail recordings and patience to wait for their call to go through. For patients this is quite frustrating! Firstly, these messages are too long to follow. One tends to lose patience. Secondly, for jotting down the details being given you require a pen and paper handy. This does not happen in the real world! No wonder, the experience leaves callers disappointed. It may even deter them from ever calling again! You surely do not want this to happen to you in your practice.
By opting for text messages, you can resolve the situation easily. Instead of elaborate voicemail, try to record something like, “Hi, sorry I am not available now. Kindly, SMS your queries and personal details to this number, I will get back to you SOON!” Now, all your patients have to do is send your text messages. You can read them at your leisure and contact them for follow-ups or suggestions as required.
A, word of caution though! Using SMS for first patient contact is not ideal, talk on the phone instead!
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